Terms & Conditions h2m88

Acceptance of Terms

This Terms & Conditions document ("Terms") is a legally binding agreement between you ("User" or "Player") and the h2m88 platform ("Platform"). By completing the account registration process, making any deposit, or accessing any part of this platform, you expressly confirm that you have read, understood and fully agree to these Terms.

If you do not agree with any part of these Terms, you are not permitted to use the h2m88 platform. The Platform reserves the right to amend these Terms at any time. Amendments will take effect immediately upon being posted on this website. It is your responsibility to review the Terms periodically.

Account Eligibility and Registration

To register and use h2m88 services, you must meet the following requirements:

• Be 21 years of age or older at the date of registration.
• Register with complete, accurate and current personal information including your full name as on your identity card (MyKad), mobile phone number and a valid email address.
• Not be on any self-exclusion list or ban under any relevant responsible gambling programme.
• Hold only one account — opening multiple accounts by the same individual is strictly prohibited.
• Not register on behalf of another individual or use false information.

h2m88 reserves the right to carry out identity verification at any time. Accounts that cannot be verified or that use false information will be frozen until the verification process is completed or will be cancelled outright.

Deposits, Withdrawals and Payments

The h2m88 platform accepts deposits and processes withdrawals through supported payment methods, including Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost and cryptocurrency (USDT, BTC and ETH).

• Minimum deposit: RM50 per payment method.
• Minimum withdrawal: RM100 per transaction.
• Withdrawal processing time: Typically between 15 minutes and 2 hours after the request is approved.
• Withdrawals may only be processed to an account or wallet registered in the same name as the h2m88 account holder.
• Players are responsible for ensuring that their payment account details are correct. h2m88 is not liable for any loss resulting from incorrect payment information provided by the player.

h2m88 reserves the right to conduct compliance checks before approving withdrawals, particularly for withdrawals involving the use of bonus funds. This process is part of the platform's security measures.

Bonus and Promotion Terms

All bonuses and promotions offered by h2m88 are subject to specific conditions. Players are encouraged to read the conditions of each promotion before opting in.

Welcome Bonus:

• A bonus of 150% on the first deposit, up to a maximum of RM888.
• Wagering requirement: the bonus value must be wagered 15 times before any withdrawal of bonus funds is permitted.
• Example: Deposit RM100 → bonus RM150 → balance RM250 → wagering required: RM150 × 15 = RM2,250.
• Another example: Deposit RM1,200 → bonus RM888 (maximum cap) → balance RM2,088 → wagering required: RM888 × 15 = RM13,320.

The h2m88 VIP Programme offers weekly cashback across five tiers: Bronze, Silver, Gold, Platinum and Diamond, with cashback rates of up to 1.5% depending on membership level. Detailed rates are communicated within each player's account section.

Prohibitions and Player Conduct

Players are strictly prohibited from:

• Using automation software, bots or any unauthorised third-party tools to access or interact with the platform.
• Colluding with other players to gain an unfair advantage in games.
• Conducting money laundering or any suspicious financial activity through the platform.
• Opening multiple accounts for the purpose of repeatedly claiming bonuses or promotions.
• Abusing the bonus programme in a manner contrary to the original intent of the promotion.
• Sharing an account with another individual, whether a family member, friend or any other party.

Any violation of the above prohibitions will result in immediate action including temporary suspension, cancellation of bonus balances, or permanent account closure without prior notice. h2m88 reserves the right to submit relevant information to the appropriate authorities if required.

Account Security and Privacy

Each player is fully responsible for the security of their login information. Passwords must be unique, strong and not shared with anyone. h2m88 will not ask for your password via email, live chat or any other channel.

• If you suspect your account has been accessed without authorisation, contact 24/7 customer service immediately.
• h2m88 uses encryption technology to protect your personal data and financial transactions.
• Your personal information is processed in accordance with the h2m88 Privacy Policy, which forms part of these Terms.

Players agree that h2m88 may contact them via their registered email or mobile number for the purposes of transaction verification, promotion announcements and platform-related communications.

Platform Liability Limits

h2m88 provides the platform on an "as is" basis. The Platform makes no guarantee that the service will be free from interruptions, technical errors or data loss. To the extent permitted by law, h2m88 is not liable for:

• Financial losses arising from use of the platform, including betting outcomes.
• Service interruptions caused by factors outside the platform's control, such as Internet infrastructure issues or natural disasters.
• Any indirect or consequential losses arising from the use of or inability to use the platform.

The Platform reserves the right to suspend or terminate any game, promotion or service without prior notice for technical or operational reasons.

Responsible Gambling

h2m88 is committed to responsible gambling practices. The Platform provides tools and resources to help players manage their gambling activity. Players are encouraged to set deposit limits, loss limits or time limits through their account settings.

If you or someone you know is experiencing gambling-related problems, please visit our Responsible Gambling page for more information on the support options available. This platform is only for players aged 21 years and above.

Account Closure and Self-Exclusion

Players may request closure of their own account at any time by contacting h2m88 customer service. Temporary or permanent self-exclusion options are also available for players who need a break from gambling activity.

• The real money balance remaining in the account will be processed for withdrawal once all withdrawal conditions are met.
• Bonus balance that has not met the wagering requirements is not eligible for withdrawal.
• Self-exclusion requests will be enforced within a reasonable period upon receipt.

Applicable Law and Disputes

These Terms & Conditions are governed by the applicable laws under the jurisdiction of the platform's licensing authority. Any disputes arising from or relating to the use of the h2m88 platform shall be resolved through negotiation and, where necessary, through appropriate arbitration.

To submit a dispute or complaint, please contact h2m88 customer service, which operates 24/7 via live chat or email in Malay or English. Our support team will work to resolve every dispute fairly and promptly.